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Do you have a question about your package or a specific product?

We’ll be happy to answer your questions, Monday to Friday - 10 a.m. to 6 p.m. CEST. You can expect a response within 24 hours during business days. For any requests made during French public holidays, we’ll take note of your messages the next day. Our customer service hours may also vary depending on the time of the year, such as Christmas. Feel free to write to us at [email protected]
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