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I have another problem with my order

If you have a problem with your order, please have your order number ready and contact us at [email protected] Our customer service will help you find a suitable solution.

How to create my account?

Create a Typology customer account by clicking on "Login" at the top right of the screen, then "Create an Account". You will receive an email to create a password and activate your account. Creating your Typology account will only take a few seconds.

How do I connect to my customer account?

To connect to your Typology account, click on "Login" at the top right of the screen. Simply enter your email address and password then validate!

I can't acces my customer account, what's going on?

If you can't access your account, you may have shopped as a guest before on our site.

How can I change my password?

You can choose to change your Typology account password at any time. Click on "Login", then on "I forgot my password". You will then receive an email allowing you to reset it.

Where can I find my receipts?

You have access to the receipts for all your orders via your Typology account. Log in by entering your email and password, then click on "My Orders". These receipts are easily downloadable.

Where can I find my product's application guide?

You have access to the products application guides for each order via your Typology account.

Can I save my address for future orders?

You can save your delivery addresses for future orders. To do this, go to your Typology account then "My Addresses". You can then add, modify or delete your favorite addresses.

What is the typology newsletter used for?How do I register?

Subscribing to the Newsletter will allow you to follow our news and advice on Typology products and to be informed of the re-stocking of your favorite products.

How do I delete my account?

If you wish to delete your account, contact our customer service via [email protected] Upon your request, they can delete all your data within 24 hours.

How can I change the email linked to my account?

If you wish to change the email address of your customer account, please contact customer service by email and they will make the change.